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Reading a message which was sent to multiple users causes a 500 error #2267

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emilghittasv opened this issue Mar 21, 2025 · 2 comments
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@emilghittasv
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Steps to reproduce
Steps to reproduce the behavior:

  1. Go to https://support.allizom.org/en-US/messages/new
  2. Add at least two users inside the To field
  3. Add data inside the Message form and send the message
  4. Click on the Excerpt link for the sent message inside the outbox page.

Expected behavior
The sent message page can be successfully accessed.

Actual behavior
500 error is returned.

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Desktop:

  • OS: Windows 11
  • Browser: Firefox

Additional context
This issue is reproducible in stage.

@emilghittasv emilghittasv added the bug Something isn't working label Mar 21, 2025
@github-project-automation github-project-automation bot moved this to ❓ triage in Mozilla Support Mar 21, 2025
@emilghittasv emilghittasv moved this from ❓ triage to 🗄 backlog in Mozilla Support Mar 21, 2025
@smithellis smithellis self-assigned this Mar 21, 2025
@smithellis smithellis moved this from 🗄 backlog to 🚀 in progress in Mozilla Support Mar 21, 2025
@smithellis
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mozilla/kitsune#6581

@smithellis smithellis moved this from 🚀 in progress to 📚 review in Mozilla Support Mar 21, 2025
@emilghittasv emilghittasv moved this from 📚 review to 🔎 QA in Mozilla Support Mar 21, 2025
@emilghittasv
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I can confirm that this issue is verified fixed in stage.

I'm moving this ticket inside the release column.

@emilghittasv emilghittasv moved this from 🔎 QA to 🚢 release in Mozilla Support Mar 21, 2025
@github-project-automation github-project-automation bot moved this from 🚢 release to ✔ done in Mozilla Support Apr 9, 2025
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